Community Guidelines

Pickup Community Guidelines

At Pickup, we are committed to providing a safe, reliable, and respectful experience for all users, including customers, drivers, and merchants. By using our platform, you agree to adhere to the following guidelines to ensure a positive and lawful environment for everyone.

Respect and Courtesy

• Treat all users, including drivers and merchants, with kindness and professionalism.
• Refrain from using offensive language, discrimination, or harassment.
• Do not engage in unnecessary post-trip contact or interactions beyond the required service.

Safety and Security

• Ensure all deliveries comply with legal and safety standards.
• Drivers must maintain their vehicles in good condition and follow all traffic laws.
• Users should not request or transport illegal, hazardous, or prohibited items.

Compliance with Laws and Regulations

• All transactions and deliveries must comply with local and national laws.
• Do not engage in fraudulent activities, identity theft, or misuse of the platform.
• Alcohol, drugs, firearms, and other restricted items are strictly prohibited.

Trust and Transparency

• Provide accurate information when placing orders or registering accounts.
• Use real and verifiable identities when using the platform.
• Report any suspicious or fraudulent activities immediately.

Feedback and Accountability

• Honest ratings and feedback help improve our services.
• Users should report any issues with deliveries or violations of guidelines.
• Pickup reserves the right to suspend or terminate accounts for guideline violations.

We continuously update our guidelines to maintain a safe and positive environment. Violation of these guidelines may result in warnings, temporary suspensions, or permanent removal from the Pickup platform.

Thank you for being a responsible and valued member of the Pickup community.